Frequently Asked Questions by Fitz U

Manage your expectations, as most of our items are thrift finds! 

Flaws might be present, but we'll always be sure to mention 'em including the sizes.

 

If you have the same question, please refer to the answers below:

1. Are there any for men?

 Thank you for your interest! I truly appreciate you for visiting our store. As of this moment, our store is still starting in the industry and our point of audience is women. However, please be updated, we will do our best to expand the business and the items as well as the audiences in our store that surely everyone can be fit!

 

2. What are your payment methods?

We have different payment methods available in our store that is cashless. This requires a bank transfer and epayment. 
If you like to pay with cash, you can choose the COD.

3. What are your delivery methods?

As of now, we only deliver near to our physical address which is Canduman, Mandaue City. We only have 2 options for this.

1. Meet up in this place: Arbees Bakeshop in Canduman Public Market in Mandaue City. (Anywhere near the Canduman Public Market)

2. Maxim (Or any alternatives such as Lalamove and etc). You will be responsible for paying the delivery cost and use this address: Arbees Bakeshop in Canduman Public Market in Mandaue City. 

 

4. Are there any discounts or promo code?

Yes, we do have one! You may use this code: Welcome1stFitz! as a welcome gift of our store. This code is a P10 off for the customers who are first time in our store. Please make sure to log in using your email address to use the code. 

Moreover, if you bring a friend who purchase with you in FitzU.Store, you may follow to this mechanics. Surely, surprise gifts awaits for the both of you!

 

5. I don't receive your order confirmation.

First of all, thank you for purchasing with us! I do understand that there are cases that you were not able to receive it. Apparently, you email provider might identify it a spam message. In that case, please check you spam/junk folders. If it isn't there, please go to the Contact Page and indicate this case. We will check them thoroughly!

 

 

If you have other questions that is not above, please feel free to send your concerns in Contact Page. It's my pleasure to serve you all!